RedMax® Frequently Asked Questions
What if I can't find a dealer in my area?

Please contact us. We'll do everything we can to answer any questions you may have about our products and offer options for shipping products to you.


 

Where should I go for service for my RedMax equipment?

First, try calling your nearest dealer. They'll be able to answer many of your questions and offer service and advice on RedMax products. Our dealer locator has phone numbers as well as addresses for dealers. Of course, you may also contact us by phone or email for service questions.


 

Which dealers carry which tools (or accessories)?

In brief, they all carry everything we offer. We work hard to ensure that our distribution system allows our tools to get where they need to be, so even if a dealer is sold out of an item, he can usually have what you want within 24 hours.


 

Why does the site look strange?

We've tried to bring you the best experience we can in designing this site while making the content accessible to everyone. To that end, we've joined the growing number of sites using CSS to provide most of the layout for our site. Therefore, some older browsers may not support some or all of the features we've implemented. Although the site may look different on older browsers, the information should be accessible by everyone.


 

Why can't I see the fuel calculator?

Most of the Flash used in the site has been designed in such as way as to be backward-compatible with Flash 5. However, the complexity of the fuel calculator requires the latest Flash Player (version 6).


 



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